Terms of service

Terms of Service

Effective Date: [I01/01/2025]

Welcome to UrbanFurni.shop. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from UrbanFurni.shop, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website immediately.

1. About UrbanFurni.shop

UrbanFurni.shop is an online retailer offering home furniture, home décor, and related household products. Throughout these Terms, "we," "our," and "us" refer to UrbanFurni.shop, while "you" and "your" refer to the user, visitor, or customer accessing our website.

Contact Information

UrbanFurni.shop
3201 Meridian Plaza, Suite 950
Miami, FL 33131, USA

Email: support@UrbanFurni.shop
Phone: (415) 732-9812

2. Acceptance of Terms

By using this website, creating an account, placing an order, or otherwise interacting with our services, you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy and other policies posted on our website.

You must be at least 18 years of age or the age of majority in your jurisdiction to make purchases through our website.

3. Product Information

We strive to provide accurate product descriptions, images, specifications, dimensions, and pricing information. However, we do not guarantee that all information displayed on the website is complete, accurate, current, or error-free.

Due to differences in screen settings, lighting conditions, and manufacturing variations, actual product colors, textures, and finishes may vary slightly from the images displayed on the website.

Product dimensions may contain reasonable manufacturing tolerances.

UrbanFurni.shop reserves the right to correct any errors, inaccuracies, or omissions without prior notice.

4. Pricing and Availability

All prices displayed on UrbanFurni.shop are listed in U.S. Dollars (USD) unless otherwise stated.

Prices, promotions, discounts, and product availability may change at any time without notice.

We reserve the right to limit quantities purchased per customer, household, or order.

In the event of a pricing error, we reserve the right to cancel any order affected by the error and issue a full refund if payment has already been received.

5. Orders and Payment

When placing an order, you agree to provide accurate, complete, and current information.

All orders are subject to acceptance and verification.

We reserve the right to:

Refuse or cancel any order at our sole discretion.
Request additional information to verify payment or identity.
Limit or prohibit orders that appear fraudulent, unauthorized, or intended for resale.

Payment must be successfully authorized before an order can be processed and shipped.

6. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery delays may occur due to circumstances beyond our reasonable control, including:

Weather conditions
Transportation disruptions
Carrier delays
Customs processing
Natural disasters
Labor shortages
Government actions

Risk of loss and ownership transfer to the customer upon delivery of the product to the designated shipping address.

Customers are responsible for ensuring that shipping information is accurate and complete.

7. Returns and Refunds

Returns and refunds are governed by our separate Returns and Refunds Policy.

Customers should review that policy before making a purchase.

Approval of returns is subject to compliance with all applicable return requirements and conditions.

8. User Accounts

If you create an account with UrbanFurni.shop, you are responsible for:

Maintaining the confidentiality of your login credentials.
Restricting access to your account.
Ensuring all account information remains accurate and current.

You are responsible for all activities conducted under your account.

We reserve the right to suspend or terminate accounts suspected of unauthorized use, fraudulent activity, or violations of these Terms.

9. Intellectual Property

All content available on UrbanFurni.shop, including but not limited to:

Text
Graphics
Logos
Product images
Videos
Website design
Software
Icons
Layouts

is owned by or licensed to UrbanFurni.shop and protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, republished, displayed, or exploited without prior written permission.

Nothing in these Terms grants any ownership rights in the website content.

10. Trademark Notice

All trademarks, service marks, product names, company names, and logos appearing on the website belong to their respective owners.

Any reference to third-party brands is solely for descriptive purposes where legally permitted and does not imply sponsorship, endorsement, affiliation, or partnership.

Customers are prohibited from using any trademarks displayed on the website without authorization from the respective rights holders.

11. Prohibited Conduct

You agree not to:

Violate any applicable laws or regulations.
Use the website for fraudulent purposes.
Interfere with website functionality or security.
Upload malicious software, viruses, or harmful code.
Attempt unauthorized access to systems or customer data.
Scrape, harvest, or collect information from the website without permission.
Impersonate another individual or entity.
Submit false or misleading information.

Violation of these Terms may result in account suspension, order cancellation, or legal action where appropriate.

12. Disclaimer of Warranties

To the fullest extent permitted by law, UrbanFurni.shop provides the website, products, and services on an "as is" and "as available" basis.

We make no express or implied warranties regarding:

Website availability
Accuracy of content
Product suitability for a particular purpose
Uninterrupted access
Error-free operation

Except where prohibited by law, all implied warranties are expressly disclaimed.

13. Limitation of Liability

To the maximum extent permitted by applicable law, UrbanFurni.shop, its owners, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

Use of the website
Product purchases
Delivery delays
Service interruptions
Loss of profits
Loss of data
Business interruption

Our total liability for any claim shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless UrbanFurni.shop, its affiliates, employees, officers, contractors, and agents from any claims, damages, liabilities, losses, expenses, or legal fees arising from:

Your violation of these Terms
Your misuse of the website
Your violation of applicable laws
Your infringement of any third-party rights

15. Third-Party Services and Links

Our website may contain links to third-party websites, payment processors, shipping providers, or external services.

UrbanFurni.shop is not responsible for:

Third-party content
Privacy practices
Product offerings
Website availability

Accessing third-party services is done at your own risk.

16. Force Majeure

UrbanFurni.shop shall not be held responsible for any delay or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

Natural disasters
Severe weather
Fire
Flood
Pandemic events
Government restrictions
Labor disputes
Supply chain disruptions
Internet or utility failures

17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States and applicable state laws, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in a court of competent jurisdiction as permitted by applicable law.